To support our students beyond the classroom, BAS Aviation Services has established a dedicated Placement Assistance Team. Our mission is to help every student get the right start to their career journey. We actively collaborate with domestic and international airlines, travel agencies, and top companies in the hospitality and customer service sectors. BAS Aviation Services regularly organizes on-campus recruitment drives, where industry leaders meet our students, evaluate their skills, and recruit them for various operational roles. We take pride in our track record of successful placements, with many of our graduates now working at some of the busiest airports and premium airline brands across India.
No airport or airline can function effectively without skilled ground staff. Ground crew professionals are essential to the success of daily airport operations. At BAS Aviation Services, we train ground staff to handle responsibilities such as passenger check-in, baggage handling, boarding assistance, and coordination between departments to ensure smooth flight operations. Ground staff also play a critical role in managing delays, resolving customer queries, and ensuring safety compliance within the terminal. Since these roles are less susceptible to automation, they offer long-term stability and career growth. Our training equips students with problem-solving skills, teamwork ability, and customer-centric thinking to succeed in this demanding but rewarding field.
What responsibilities do airport ground staff need to perform in an airport terminal? The ground staff at airports has a variety of responsibilities. To guarantee that the passengers are given the right help, they must always be ready and alert. The following duties must be carried out by airport ground workers inside the terminal:
• They must make sure that passengers may check in without difficulty while flying.
• The traveller should assist with rebooking or redirection if their flight is delayed or cancelled.
• They must keep waiting passengers informed about their flight at all times.
BAS Aviation Services offers in-depth training for aspiring Cabin Crew Members, preparing them for a career in commercial airlines where service excellence and safety are paramount. Cabin crew are responsible for ensuring the health, comfort, and safety of passengers onboard. Our training includes emergency procedures, passenger communication, inflight service delivery, grooming, and regulatory compliance. We also train students for advanced roles such as Purser, the senior-most flight attendant responsible for leading the crew and reporting to the airline post-flight. At BAS Aviation Services, we shape candidates into confident professionals capable of handling responsibilities with grace, efficiency, and empathy.
Flight attendants are the face of the airline and play a central role in ensuring a smooth passenger experience. At BAS Aviation Services, our flight attendant program covers all aspects of inflight service, from safety demonstrations and seat assignments to meal service and onboard hospitality. Students learn how to manage different passenger needs, respond to emergencies, and assist with baggage and seating. They also receive training in language support, cultural sensitivity, and professional conduct. Whether it’s serving meals, handling passenger requests, or collaborating with pilots and crew, our students are prepared for every aspect of the flight attendant’s role.
1. Help passengers find their seats
2. Assist passengers with storing their luggage inside the upper rake
3. Take passenger orders for meals and refreshments
4. Serve food and drinks to passengers
5. Clean aircraft before the next flight
Success in the aviation and hospitality sectors depends heavily on effective customer service and communication skills. At BAS Aviation Services, we train our students to handle customer interactions with professionalism and confidence. This includes managing complaints, de-escalating conflicts, and ensuring passengers feel valued and cared for throughout their journey. Our soft-skills modules focus on active listening, body language, tone of voice, and problem-resolution techniques. These skills are vital for both ground and cabin crew roles and are heavily emphasized throughout all training programs.
